Shipping Information

All DAMA jewelry is handcrafted in small batches. Because of the nature of handmade work, each piece requires time, care, and attention.

• Orders are typically processed within 3–7 business days
  
  
• Processing times may be longer during launches or busy periods
  
  
• Shipping times vary depending on location and shipping method
  
  
• Once your order ships, you will receive a confirmation email (with tracking when available)
  
  

DAMA is not responsible for delays caused by postal services, customs, weather conditions, or incorrect shipping details provided at checkout.

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes determined by your country. These charges are the responsibility of the customer.

Returns & Exchanges

Because DAMA jewelry is handmade and often one-of-a-kind, all sales are final.

Returns or exchanges are not accepted for:

• Change of mind
  
  
• Incorrect sizing
  
  

Normal wear, patina, or natural variations

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos and your order number so we can assist you.

Thank you for supporting slow, intentional craftsmanship.